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Case: Cramo

Cramo in Kokkola received assistance in growing and keeping track of their finances.

I am Lucas Grankulla, CEO of Ab Tomaskin Oy, which is currently responsible for Cramo’s operations in Kokkola. I have the main responsibility, but we are building the company together with everyone else in the company. In 2019, we acquired Ab Tomaskin Oy, which was previously responsible for Cramo’s operations in Jakobstad. After two years in Jakobstad, we were offered the opportunity to take over Cramo’s operations in Kokkola. We accepted the offer, but the workload quickly became too much. Therefore, we chose to sell the business in Jakobstad and focus more on the Kokkola area, where we saw a growing market. Personally, I have made a complete career change; I have previously worked in other industries, but I have a great interest in this business.

How has Dobra helped you?

Personally, I have no experience in bookkeeping, so it has been great to have experts to contact, even for simple matters. There are many things to keep track of, but we have excellent bookkeepers. I am quick to learn new computer programs, so using the program we currently use has been easy, and Dobra helps with any settings or things I don’t understand. When it comes to extracting data from the system, it usually takes just a day to receive the monthly report from Dobra once all the figures are in the system. This has been very useful for quickly monitoring the company’s profitability after the end of each month. It has also been a relief to be able to ask questions about the laws and regulations concerning various matters. It has been reassuring for me not to have to worry about such things and to be able to rely on everything being handled correctly.

How was the transition to Dobra?

The transition to Dobra was very easy. I provided them with login credentials, and they continued where our previous bookkeepers left off. The whole process has been straightforward and continues to be so, which is something I greatly appreciate. With Dobra, we have had the same contact person since the beginning, while many other places may have several bookkeepers in a year. I understand that this works better in a small company, but I think Dobra has planned well to provide the best possible service to their clients. So far, I have only had positive experiences with Dobra.

How has the communication with Dobra been?

I believe the communication with Dobra has been excellent. If I didn’t receive an immediate response, they followed up and informed us later. They have also informed me and provided advice in a timely manner regarding any changes that should be made in bookkeeping or operations. This could include things that would help us achieve the best possible results. A good example of Dobra’s proactive communication is if we would deviate from the budgeted results at the beginning of the year. Dobra would notify us in advance that we should adjust the withholding tax to avoid a tax balance at the end of the year. They have also informed us when it has been beneficial to make investments, among other things. This has been great, as it has allowed me to focus on other tasks.

How has it been to collaborate with Dobra?

It has been reassuring to have someone to discuss matters with. Many times, as a manager in a small company, you are alone in your role, and Dobra has played an important role in providing someone to reflect on things from a different perspective. Ultimately, I bear the final responsibility as the CEO, but it is still important to get ideas and contemplate different things with someone other than myself.

I don’t feel the need to meet face to face directly. Therefore, we haven’t had many in-person meetings, but we have had continuous communication through Teams and phone calls. I think it has been convenient because it has worked well, and we have saved time by not having to travel anywhere.

When the bookkeeper has been on vacation, we have been informed well in advance of our contact person’s absence and who the temporary contact person would be. I personally think it is important for everyone to have time off, so as long as the communication is clear and timely, it is not a problem, which Dobra has managed very well.

If nothing changes, we will be very satisfied customers in the future, and we can highly recommend Dobra.

Do you have any questions?

Don’t hesitate to reach out if you have any questions. Apply for an open position or submit an open application.

Anna-Karin Snellman

Recruitment manager
+358 50 350 0127
anna-karin.snellman@dobrafinland.fi